About Us

Founded in 2008 as Cogitate Consulting, the IMS and RIM division was spun off in 2011 under new entity called Engage IT Services Pvt. Ltd. with primary focus to address MSP vertical in North America. We have US presence in partnership with Resourcis Information Systems Inc. Atlanta GA. Engage IT provide solutions in design, deploy & support functions for 24*7*365 IT operations for our MSP clients and their diverse customers base.  We support tens of thousands of users and manage sophisticated and mission-critical systems


Our competencies in offering white label services in managed services, remote infrastructure management and enterprise level support has helped us to scale up as trusted & strategic IT partner of choice for MSP’s in North America

With our agnostic approach for products and technology, our white label services promise 24*7*365 technical support for environment from multiple vendors like Microsoft, Cisco, Juniper, Avaya, Adtran, Aruba, Checkpoint, VMware, Citrix, IBM, Dell, HP, Netapp, EMC, Amazon, Rackspace to name a few. This provides your business a huge advantage by not having to look for vendor-specific contractors and saves you a lot more time where issues might span more than one platform

Our high level of expertise & experience in design, deploy and support of infrastructure in Network, Security, Data Center, Voice, Unified Communications, Wireless, Virtualization and Cloud has made us the preferred solution partner for our MSP clients

Engage IT’s core technical team comprise of CCIEs, MCSEs, RHCEs, JNCIPs, VCPs, Nutanix and AWS certified – inside solution architects, deployment experts, support specialists, senior consultants, project and service delivery managers.

The state-of-the-art Network Operations Center and 24*7*365 Service Desk in Bangalore, India ensure coverage across various time zones to cater to multiple clients from USA, Europe, APAC and ANZ


2008 – Incepted as Cogitate Consulting with offices in Bangalore and Illinois with pure focus on North American market in application development & IMS

 – Started with SOC US customer – New York based MSP

2009 – Started Windows and Messaging Infrastructure support for leading MSP in US

2010 – End user support, data center, voice support & network operations for Dallas based MSP

2011 – Remote IMS division spun into separate entity Engage IT Services to strategically align with US MSP customers

 – SQL database support for US MSP

2012 – Implementation and design projects for US Telecom – Remote deployment of routing products

2013 – Started the solution architecture group ( Collaboration, Borderless N/W, IoT ) for US MSP

2014 – Started supporting Rackspace and AWS Deployments / Migrations for US MSP

2015 – Custom scripting solutions for Cloud Service Provider in US

2016 – Started services for remote deployment of cloud controlled routing, security & wi-fi products