We design,deploy and manage global IT infrastructure for our MSP clients through white label managed services and enterprise level support across advanced technology areas like Network IP Voice and Convergence Security, Wireless,Storage, Virtualization,Datacenter and Cloud. Engage IT is an 100% remote support focused – strategic IT partner of choice to many Top ranked MSP’s in North America since 2008. Our support services are backed by state-of-the-art Network Operations Center
OS Management
Server Monitoring
Network Monitoring
Application Monitoring
Patch Management
Firewall Security
Data Backup
24/7 Monitoring
Alert Validation
Escalation and Follow-up
Resolution and Remediation
Configuration Backup
Move, Add and Changes ( MACs )
Reporting
Voice
IP Telephony
Instant Messaging
Unified Messaging
Tele-presence
Collaboration Tools
Mobility
Around the clock visibility
Alert and Notification
Analysis and Reporting
Monitoring Log Events
Monitoring Firewalls
Managing Security Devices
Security Incident Management