Careers

1 Dec 2017

NOC ENGINEER

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Position : NOC ENGINEER            

Certification : CCNA  (Mandatory)

Experience : 1- 2 yrs

Communication : Proficiency level

Technical knowledge : Good

Job Description :

  • Investigate and Diagnose Issues.
  • Identify, track and resolve issues.
  • Working on tickets ensuring that the tickets are attended to without violating the SLA
  • Alerting and monitoring with the Monitoring tools and escalating issues to the right engineers.
  • Drive resolution for Level 1 issues and work with other engineers for Level 2 and Level 3 issues
  • Mode of Resolution - through email, ticketing system, chat, voice and remote support.
  • Continuously strive for self-development through multiple channels. Strong problem solving skills

The candidate should be willing to work in 24/7 Shifts. Strong communication skills in both written and spoken areas. Self-mode for transportation

Interested candidates can fill the below form and submit

To schedule a telephonic or face to face interview for the open positions, call our HR recruiter at 080-26764547 or mail your updated CV to: careers@engageitsv.com






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    By joining Engage IT,

    You'll be part of our team providing world class support to thousands of businesses of all sizes across the globe. You'll provide invaluable support for companies requiring your expertise in end user, networking, security, computing, virtualization and many more cutting edge technologies

    At Engage IT, we’re always looking for bright and talented individuals to join our team. We offer an encouraging and learning work environment as well as competitive salaries and benefits.

    If you think you’d like working with people who enjoy solving problems and providing their clients with the best, most advanced IT services possible, then please take a look at the positions we currently have open and maybe there’s a place for you here.