Careers

1 Dec 2017

NOC ENGINEER

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Position : NOC ENGINEER            

Certification : CCNA  (Mandatory)

Experience : 1- 2 yrs

Communication : Proficiency level

Technical knowledge : Good

Job Description :

  • Investigate and Diagnose Issues.
  • Identify, track and resolve issues.
  • Working on tickets ensuring that the tickets are attended to without violating the SLA
  • Alerting and monitoring with the Monitoring tools and escalating issues to the right engineers.
  • Drive resolution for Level 1 issues and work with other engineers for Level 2 and Level 3 issues
  • Mode of Resolution - through email, ticketing system, chat, voice and remote support.
  • Continuously strive for self-development through multiple channels. Strong problem solving skills

The candidate should be willing to work in 24/7 Shifts. Strong communication skills in both written and spoken areas. Self-mode for transportation

Interested candidates can fill the below form and submit

To schedule a telephonic or face to face interview for the open positions, call our HR recruiter at 080-26764547 or mail your updated CV to: careers@engageitsv.com





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